My Students
      Back to home
      1. Help Center
      2. Tutor Support Centre
      3. My Students

      My student is not responding to me

      My student is not responding to me, what do I do?

      Please send an additional email to your student and cc their parent (parents email can be found on the Portal alongside the students details). 

      If you have not received a reply within 24/48 hours, then please reach out to our team.

      Lanterna Education tutors should email tutoring@lanterna.com

      Elite IB tutors should reach out to tutoring@eliteib.co.uk