School Support | Changing lessons in Hive, cancellations, and student no-shows

Short answer

You may sometimes need to move, edit or respond to lesson changes in Hive, but this should be done carefully and with Lanterna kept in the loop.

If the school asks for a change

Minor changes are often manageable, for example:

• moving a lesson time
• shortening or extending a session
• occasional cancellations due to assemblies or school events

You do not have to treat every school request as automatically acceptable if it materially disrupts your schedule. If in doubt, pause and ask Lanterna.

If you need a change

Give as much notice as possible. Repeated late changes can affect delivery and future opportunities.

Important practical rule

Whenever lessons are changed:

• make sure Hive reflects the real schedule
• check the rest of your calendar for clashes
• keep written evidence of the request / change

Student no-show or missing students

If the lesson is correctly scheduled and you attend on time, document that you were present. Lanterna may run reports to confirm teacher presence.

If students do not attend:

• stay present for the session as appropriate
• notify the school if needed
• let Lanterna know what happened

Pay point

Lanterna pays for services actually carried out. A clean record of:

• correct schedule
• teacher attendance
• what happened in the session

is what protects you if attendance or scheduling is later questioned.