School Support | Confirming job offers, changing availability, and timing conflicts

Short answer

If you are offered a role, reply clearly and promptly. If you later realise there is a timing issue, raise it immediately — but do not assume the school can move the schedule.

If you want to accept

Your reply should make clear:

• that you accept the role
• that the proposed times work
• and that you understand the next step is setup in Hive / onboarding into the assignment

If there is a conflict

If there is a timing conflict:

• say exactly which session(s) are the issue
• say whether there is any flexibility on your side
• do not over-promise availability you cannot actually sustain

Important operational principle

If a school’s schedule cannot move, Lanterna may need to place another teacher. This is better than starting a role with a known delivery conflict.

What helps the team make a decision

Useful details include:

• timezone
• exact unavailable slots
• whether the conflict is one-off or ongoing
• whether you can still cover part of the assignment consistently

Best practice

It is better to raise a genuine timing issue early than to accept the role and then withdraw once the school has been set up.