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What to do if your student is unresponsive
My student is unresponsive, what do I do?
If a student fails to respond to your emails within 24-48 hours after the initial introductory email or anytime throughout your tuition, we kindly request that you contact us via email, providing the following:
- The student's name
- Date and time of your email
- Relevant supporting information that may be necessary
Lanterna Education tutors should email tutoring@lanterna.com
Elite IB tutors should email tutoring@eliteib.co.uk