![logotype_lanterna_education_blue (1).png]](https://support.lanterna.com/hs-fs/hubfs/logotype_lanterna_education_blue%20(1).png?height=40&name=logotype_lanterna_education_blue%20(1).png){kind=small}
Why are my credits not showing?
Why can I not see my credits on the Portal? Where are my credits?
If you cannot see any available credits on your Portal account once you login, please let us know right away.
If you are a Lanterna student please email tutoring@lanterna.com
If you are an Elite IB student please email tutoring@eliteib.co.uk